General Terms and Conditions of Sale and Use of the Site:
www.clairvoyancemedium.com

Last updated: December 1, 2025



1. Definitions
Editor: natural person operating the site.
Customer: buyer of a service or product.
User: visitor or member.
Services: remote psychic consultations (phone, email, SMS, forms, express).
Wellness/Weight-Loss Products: digital content, guides, digital or physical divinatory tools, wellness programs, non-medical weight-loss products.
Deliveries: dematerialized supply or third-party logistics shipment.
Logs: time-stamped electronic proof.
Data: personal or technical information collected or generated.
Third-Party Carriers: external logistics providers.

2. Scope
These terms apply to any access, use, purchase, or interaction with the site. Acceptance by click or use = free, informed, final, irrevocable, enforceable, and archived consent.

3. Capacity, Age, Accuracy
Access reserved to persons at least 18 years old and legally capable. The User guarantees the accuracy, truthfulness, completeness, and updating of information provided (identity, contact, delivery, payment). Any false or incomplete information = contractual breach, immediate suspension, and unlimited automatic indemnification owed by the User.

4. Orders
Every order is final and irrevocable upon validation. Validation includes without limit: click, checkbox, button, confirmed email, call answered >10 sec, delivered SMS, activated member access, or authenticated payment. Cancellation excluded except for strictly ineliminable public-law obligation demonstrated and confirmed by final decision.

5. Payments, Chargebacks, Fraud
Payment is immediate, final, non-reversible, and non-contestable after authentication. Authentication protocols and proof deemed irrefutable: Stripe or any OTP/SMS system, 3-D Secure, telecom operator, bank validation, or technical logs. Chargeback after authentication = presumed fraud, no right to refund. Consequence: payment definitively acquired, automatic re-billing, bank fees, legal fees, and full indemnification owed by Customer/User. The Editor is protected against any chargeback when proof of authentication or initiation exists.

6. Deliveries
6.1 Digital delivery: immediate availability via email, SMS, member area, secure link, API, or processed form = deemed delivered, accepted, and consumed upon log or timestamp proof.
6.2 Physical delivery: shipment handled by third-party logistics including carriers such as (without guarantee of use, list indicative per field availability): third-party logistics services. Customer alone bears responsibility for address accuracy. Wrong or incomplete address = deemed attempted delivery, non-refundable, non-indemnifiable.
6.3 Delivery time: indicative, non-contractual, non-guaranteed.
6.4 Technical tolerance: delay, network unavailability, carrier error, occasional technical anomaly, or timestamped incident = never constitutes non-performance opening right to refund when initiation or shipment is proven.

7. Disputes
Strict dispute deadline: 48 h after proven initiation or delivery. After 48 h = service or product deemed compliant, accepted, consumed, validated, and non-contestable.

8. Results, Guarantees, Disclaimers
Psychic services and wellness/weight-loss programs fall within a non-scientific, non-medical, esoteric field and are supplied with no result obligation. The Editor is bound only by an obligation of means. Never an obligation of result. Never any guarantee of predictive or transformational performance.

9. Refunds
No refund unless a strictly and manifestly ineliminable local public-law obligation requires it and is proven by final decision or uncontestable institutional source. Any initiated service or digital/physical product shipped with proof = never refunded, never indemnified, never compensated, never retractable.

10. Liability
Total and absolute exclusion of liability for direct and indirect damages including: financial loss, loss of chance, personal decisions, reputation, psychological distress, social prejudice, or non-objectivable expectations. Refusal of punitive damages and class actions in any jurisdiction that admits them.

11. Intellectual Property
All content, methods, answers, scripts, algorithms, branding, creations, files, archived consultations, and databases = strictly protected. Usage license granted = personal, revocable, non-transferable, non-resalable, non-scrapable, non-indexable outside framework, non-reusable for AI training. Any automated extraction = forbidden. Violation = full indemnification + automatic legal fees without limit owed by the infringer.

12. User Obligations
Strictly personal use, resale forbidden, scraping forbidden, defamation forbidden, chargeback forbidden, legal or reputational extortion forbidden. Mandatory provision of accurate information and respect of access processes. The Editor may carry out a defensive user audit in case of on-ground legal signal.

13. Suspension, Termination, Closure
The Editor may suspend, limit, refuse, or close an account or service at any time, immediately, without notice, without disclosed reason, and without indemnification if a risk is detected: fraud, suspect payment, legal threat, reputational harm, abnormal logs, class-action attempt, chargeback attempt, abusive pressure, or condition violation. Closed account = 0 justification, 0 compensation, 0 refund.

14. Disputes, Arbitration, Jurisdiction, Applicable Law
Dispute = mandatory prior private arbitration when legally admissible, then U.S. courts unless the Customer’s local national public order is strictly ineliminable, manifestly applicable, and proven by final decision or institutional source. Applicable law = United States federal law except strictly proven local public order. Recourse to mediation or conciliation = optional, non-mandatory, with no indemnity effect if refused by the Editor.

15. Indemnification and Cap
User/Customer indemnifies the Editor against any claim caused by them, legal fees included, without cap. Indemnification cap against the Editor = 0 € wherever legally admissible.

16. Force Majeure
Force majeure includes: infrastructure outages, networks, cyber-attacks, carrier failure, regulatory restrictions, failing third-party platforms, or disasters = suspension of Editor obligations, without liability, without indemnification, without refund.
Legal EN, ES, IT, PT, DE, SV sections (translated above) are incorporated as recognized clauses for multilingual reading. They add no extra liability to the Editor.